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Please read this FAQ page carefully before contacting the Co-op.
Does my Starry Night license allow the software to be used by multiple students on multiple computers?

Yes. Your home license allows you to log in from up to 3 devices in the same household. Chromebooks, Conventional Computers, iPads and Android Tablets can be used.

Is the software on the DVD's included in the set, or is it a download?

No. The Starry Night and Layered Earth applications run in your browser using a standard internet connection. Nothing downloads to your hard drive. The eTeachers Guides are provided via download and can be saved as printable pdf's.

Does the student need Internet access while using the software?

Yes. You need access to the Internet to login and use the applications.

How frequently is the software, and the associated data, updated?

Starry Night and Layered Earth are updated all the time. Updates typically go unnoticed by users and nothing is required to update the application. From time to time, new events and phenomena could inspire the curriculum designers to place "teachable moments" in the application. All updates are free.

Does the Starry Night software do automated assessment monitoring?

No. While written assessments are provided within the e-teacher's guides, they are not automated. The assessment topics involve personal, subjective observations, and thus not the kind of assessments that can be automatically graded.

What do I do if my question is not answered on this page?

You can submit your question at the Contact Us page. We will answer your question and update this page as well.

3984 Washington Blvd., Suite 109 | Fremont, CA 94538-4954 | 650-648-0808 | Contact Us
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