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Please read this FAQ page carefully before contacting the Co-op.
What are the minimum System Requirements for Rosetta Stone's Homeschool Online Subscription?

Click here to see a complete list of the minimum system requirements.

Is the online subscription mobile friendly?

Yes, you can access the online subscription on any device, including their Rosetta Stone mobile app.

If you have an iOS device, click here.

If you have an Android device, click here.

What are the age requirements?

The is no age requirement, but Rosetta Stone recommends that a child be at least at a beginning reading and writing level before starting the program because those activities are included in the program. Typically this is about 6-7 years of age. There is a lesson track in the program called the Speaking and Listening Focused track that you can use for younger children which has much less reading and writing than the Full Year Curriculum. For younger children, the Speaking and Listening focused curriculum can be applied. The selected curriculum can be changed at any time without losing credit for progress already accomplished.

Does Rosetta Stone offer technical support for their products?

Yes! You are entitled to free phone support directly from Rosetta Stone 90 days form your purchase date. However, they continue to offer FREE chat and FREE email support after 90 days. Thereafter, you may opt for their Pay for Support (PFS) charge, which is $19.99 per incident. Click here to visit the Rosetta Stone's Technical Support page (click on the Online product). From this page you can search topics, start a live chat with a support agent, email an agent, or find information on how to contact by phone.

You can find helpful information on the Rosetta Stone FAQs page, as well as the ability to submit a case or have a live chat with one of Rosetta Stone's support agent located at the bottom of the page.

I've heard that "you learn the same way you learned your first language" with Rosetta Stone Online Subscription. What does that mean?

When you learned to speak your first language, you learned to speak fluently without explicit grammar explanations, and you learned the meaning of new words entirely through context, without relying on another language. Rosetta Stone software uses the Dynamic Immersion method and advanced technologies to re-create the immersive environment in which you learned your first language. From beginning to end, The Rosetta Stone curriculum is carefully sequenced, gradually incorporating new words, phrases, and more complex grammar as it reinforces learned language.

What exactly does the 30-Day money back guarantee mean?

The Co-op has adopted Rosetta Stone's 30-Day money back guarantee. This simply means that you can either exchange (for another homeschool language offered through the Co-op) or return your product within 30 days of purchase. The 30-Day money back guarantee does not apply to renewals. Please contact visit our Contact Us page if you wish to exchange or return your product.

What is the difference between Rosetta Stone Homeschool and Rosetta Stone Personal Edition?

Rosetta Stone Homeschool is the best choice for homeschoolers. The methodology for Homeschool and Personal Edition is exactly the same - both products use the Dynamic Immersion technique to teach a language naturally without translation. The difference is that the Rosetta Stone Homeschool Edition includes Parent Administrative Tools which let parents monitor and manage student's progress without having to know the language being learned. The Parent Administrative Edition includes:

  • Progress Reporting Tools
  • Supplemental Education Materials (available for specific languages).

The Personal Edition program also comes with an online portion which is not intended for children under the age of 13 at this time. Note that the Personal Edition is sometimes referred to as the Consumer Edition, too.

What are the Supplemental Educational Materials?

The SEM contains materials designed to enhance your student's learning experience.

  • Student Workbooks
  • Tests
  • Answer Key
  • Instructions for English

Available in 6 languages:
  • English (American) Levels 1-5
  • English (British) Levels 1-3
  • French Levels 1-3
  • German Levels 1-3
  • Spanish (Latin America) Levels 1-5

How many students are allowed to use the Rosetta Stone Online Subscription?

The product is a single license use, exceopt for the Family Pack (up to 3 Users). If you purchase one 6 month subscription, there will only be one login and it will only track the progress of 1 user.

What are the specifics of the Parent Administrative Tools?

Every Rosetta Stone Homeschool program includes tools that let parents follow student progress and access specific information about student performance such as:

  • Completed exercises
  • Exercise and test scores
  • Time spent learning
Additionally, printable progress reports are available. These tools make it unnecessary for parents to be present while the student works. Parents can simply check in on student progress from time to time.

Does Rosetta Stone meet state standards?

It is purchased by many schools. You can find out more here.

Is Rosetta Stone accepted as credit in colleges?

You will need to check with your specific college for credit approval.

Can the Rosetta Stone Online Subscription be used for high school credit? How many years of credit is each level worth?

It depends on the state, but Rosetta Stone is used by many schools, so we infer that it meets standards in many states. Since Rosetta Stone Homeschool is not a school, it is not accredited, so you should check with your local school for your state's standards if you have concerns about this. However, many accredited schools and universities use Rosetta Stone and it is widely accepted.

How much time should a student spend on Rosetta Stone Homeschool per day (or week)?

Rosetta Stone Homeschool Online Subscription is designed for self-paced, self-study, so your student can do as much or as little as you want.

Does Rosetta Stone Homeschool let me track my student's progress?

Yes! That's one of the main differences between Rosetta Stone Homeschool and Personal Editions. Rosetta Stone Homeschool includes a Parent Administrative Tools feature that lets you see which exercises the student has attempted and completed, time spent on task, and their score.

What languages does Rosetta Stone have and what can I do if they don't have the language I'm interested in?

You can find the list of languages in Rosetta Stone Homeschool on our website at here. If you don't see your language of interest on this list you can submit your request here submit your request. Once Rosetta Stone receives a sufficient number of requests for a particular language they will look into developing and offering it.

What do I do if my question is not answered on this page?

You can submit your question at the Contact Us page. We will answer your question and update this page as well.

3984 Washington Blvd., Suite 109 | Fremont, CA 94538-4954 | 650-648-0808 | Contact Us
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