|Please read this FAQ page carefully before contacting the Club. If your question is not answered here, you can contact Us for help.|
|What are the System Requirements?
To use Reading Eggs, you need a high speed Internet connection and a recent version of Google Chrome, FireFox, Chrome, or Safari -- all with Flash enabled. Please see click here for additional technical information.
|I am an international member. Can international members participate in this offer?
Yes, international members will be directed to the proper site.
|If I purchase a Reading Eggs and Mathseeds Combo subscription, may I have one student use Reading Eggs and a different student use Math Seeds?
No, it should only be used by one child. The system will only allow for one child name per subscription.
|I already have a subscription to Reading Eggs. How can I renew?
When you purchase another subscription and activate the code we publish in your Club Account, 12 months will be added to the existing time you have left. For example, if you have 6 months left on your current subscription, and you purchase another subscription, 12 months will be added to your end date, giving you a total of 18 months.
|How do I reassign lessons?
You might want to reassign your child's lessons if:
Here's now to reassign your student's lessons (using "Mary" as an example):
|How do I redo the Placement Test?
You might want to redo the Placement Test if your child is struggling or bored and you suspect she's simply at the wrong level, but you don't know where to put her.
|What do I do if my question is not answered on this page?
You can submit your question at the Contact Us page. We will answer your question and update this page as well.