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Please read this FAQ page carefully before contacting the Co-op.
Why does my student need their own email address to register?

Membean uses the email address as the unique username. The email address can be the parent's email address but if you plan to have more than one student using Membean, you will need to use a different email address to register the next student.

Does Membean offer functionality to set goals, issue assessments, and other teacher-related functions?

The subscriptions offered through the Co-op include student accounts with an individual login. The functionality to set goals, generate reports and issue assessments is not yet available through these subscriptions. We do not know if this functionality will be added to these subscriptions.

Why does Membean for English Language Learners (ELL) start with the middle school word list?

Based on our experience, we have found that for the majority of students starting the ELL subscription with the middle school level word list is the appropriate level. Should you purchase Membean for English Language Learners and your student finishes this list during their 1-year subscription, please contact Membean at: and they can move your student to the high school word list.

Does Membean for High School include SAT words?

Yes, Member for High School includes the list of SAT words and can be used as a preparation tool for your student taking the SAT.

If I have more product questions, who should I contact?

If you have specific product questions, please contact Membean at:

What do I do if my question is not answered on this page?

You can submit your question at the Contact Us page. We will answer your question and update this page as well.

3984 Washington Blvd., Suite 109 | Fremont, CA 94538-4954 | 650-648-0808 | Contact Us
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