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Please read this FAQ page carefully before contacting the Co-op.
What are the system requirements?

To use Homeschool Planet you need any Windows or Mac computer with a broadband Internet connection and the latest version of Internet Explorer, FireFox, Google Chrome, or Safari.

What does Homeschool Planet do to protect my information?

We take several steps to protect your information:

  • All information exchanged between the Homeschool Planet servers and your computer is sent over an encrypted (HTTPS / SSL) Internet connection.
  • We encrypt your personally identifiable information (e.g., names, email addresses, physical address, phone numbers) on our servers.
  • We performed nightly backups of ALL information stored on our servers.

If I upgrade from the free trial to a paid-for subscription, will Homeschool Planet keep the information I entered during the trial?

Yes. If you decide to purchase a subscription, any information you entered during the trial will be preserved so that you can continue using Homeschool Planet without interruption.

If you do not continue after 30 day free trial, what happens to your information?

We keep your information around for at least 60 days after your subscription expires in case you change your mind about subscribing. However, we can keep the information longer upon special request.

Can I use Homeschool Planet on my smartphone, tablet, or other mobile device?

You can view your Homeschool Planet calendar on any Android or iOS mobile device with an Internet connection. Simply use the browser on your device to login to Homeschool Planet at using your Co-op email address and password. You'll then see a special version of Homeschool Planet that has been tailored to the device. We refer to this as the "Homeschool Planet Mobile Version."

On smartphones you can view one day at a time. On tablets you view one week at a time. On either kind of device, you can view your appointments and classes, and mark off assignments when completed. In the coming months, we'll enhance the Homeschool Planet Mobile Version to give you the ability to add and edit appointments and classes, as well as view them. In the meantime, use your computer for full editing and other functionality.

What do I do if my question is not answered on this page?

You can submit your question at the Contact Us page. We will answer your question and update this page as well.

3984 Washington Blvd., Suite 109 | Fremont, CA 94538-4954 | 650-648-0808 | Contact Us
© 2005 - Homeschool Buyers Club, Inc. (DBA Homeschool Buyers Co-op) All rights reserved.
SmartPoints®, and GroupBuy™ are trademarks of the Homeschool Buyers Club, Inc.

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