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Homeschool Buyers Co-op BBB Business Review

Fascias Chocolate Tours

The Visiting Info shown below, if any, is always subject to change. Please check the facility's website for the latest information before making a trip.

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O V E R V I E W
Facility:Fascias Chocolate Tours
Description:You can visit the factory of a local candy manufacturer, learn the science behind chocolate, and sample some delicious flavors.
A D D R E S S
Address 1:2066 Thomaston Avenue
Address 2:
City:Waterbury
State/Province:CT
Zip Code:06704
V I S I T I N G   I N F O
Hours:Hours vary by season.
Admission:Sliding Scale
Telephone:(877) 807-1717
Website:http://www.fasciaschocolates.com
R E V I E W S
Dare2drm, Co-op Member
Very overpriced for the quality of chocolate and the staff is very unprofessional. A large group came through which flustered the tour guide who became very rude with us. After contacting the owner I understood why because the attitude from the emails was exactly the same. I was informed that she was proud of the employees performance and placed the blame on us as if we wre trying to steal from the company. We weren't given ANY incentive to return their again...AND WE WON'T!!! What ever happened to customer satisfaction. Very disappointing experience.

If you want to take a quick and local tour, visit Avery's Soda Factory in New Britain. It's free to visit, children love the nostalgia and watching the soda filling the bottles. The staff was very nice and even took my daughter to see how the flavors were made. For only $6.00 we walked out with a 6 pack of soda and feeling very welcomed.

This candy shop could learn a thing or two from them about customer service. Definitely not worth your time or the money.
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3984 Washington Blvd., Suite 109 | Fremont, CA 94538-4954 | 650-648-0808 | Contact Us
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