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FAQS ▼

Please read this FAQ page carefully before contacting the Co-op.

What type of subscription am I purchasing through this Group Buy?

You can purchase either Discovery Education Streaming Plus or Discovery Education Streaming through the Co-op. Discovery Education Streaming (referred to on the Discovery website at the "Homeschooler Subscription") gives you access to 40,000 video clips from 4,000 educational videos, and more. Discovery Education Streaming Plus has everything in Discovery Education Streaming, plus nearly twice the content.

Do I need one license per child?

No. Your subscription is good for your entire family. You will have more information in how to manage your account once your annual license is activated.

Will my children be able to access different videos from their own computers at the same time or can they only watch one video all at the same time?

Your subscription is good for your entire family. Your children can use the same account simultaneously from different computers, and view different videos simultaneously from their own computers.

What are the grade levels for the programs?

There is lots of great content and digital resources for grades K-12.

Do I need a high-speed internet connection for this product?

Yes, Discovery Education recommends a high-speed connection to take full advantage of a subscription.

Will this run on my iPad, Nook or Android?

iPad Users: iPad users can access Discovery Education through the Discovery Education web app. Rather than downloading the app from Apple's App Store, simply go to Mobile.DiscoveryEducation.com using your iPad's Safari browser to view an iPad-compatible version of Discovery Education. Once you have reached Mobile.DiscoveryEducation.com, type in your regular username and password and touch LOGIN.

Android and Nook Users: According to Discovery, you should be able to stream using their website on your Android or Nook device. Simply go to discoveryeducation.com in your preferred browser and use your username and password to login.

Note to all mobile users: Some features may not be available when using your mobile Apple/Android/Nook device. Some things are blocked, such as games, skill builders, and ebooks. If you are having trouble streaming the videos, click on your settings gear button and change to the h.264 setting to allow videos to play.

***ATTENTION*** homeschoolers in Georgia!

Homeschoolers in Georgia can get access to get Discovery Education Streaming -- but NOT Discovery Education Streaming Plus -- through your local PBS station.

Why isn't Discovery Education Streaming Plus available to members outside the U.S.?

To our knowledge, it is not available elsewhere owing to copyright and licensing issues. We are trying to get access for you, but as of this moment we do not have a way for Canadian or other international members to gain access. You should contact Discovery for purchasing options in your country.

If I live in Puerto Rico, can I participate in this offer?

Yes, you can. Our homeschool license with Discovery Education covers "the United States and its territories, possessions, and commonwealths".

Can I access Discovery Education Streaming if I am overseas?

Unfortunately, owing to licensing issues, we cannot sell Discovery Education to our International Members. However, a Military family who lives overseas can purchase from the Co-op and can access their subscription overseas. Orders that are placed through the Co-op must have a physical US billing address.

Per our contact at Discovery Education: "A US military base is treated, by US law as US land. That is how we are able to provide our US service on US military installations. We cannot allow users outside of the US (and US military bases) to subscribe to our services even if they have a US mailing address."

Where can I get more information about Discovery Education Streaming?

For Discovery Education Streaming Plus:

  • Learn more about Discovery Education Streaming Plus at the Discovery Education website.

For Discovery Education Streaming:

Does Discovery Education Streaming Plus content contain Evolution material?

Yes. Discovery Education Streaming Plus and Discovery Education Streaming have videos devoted to evolution, but not all are. It might be helpful to review the videos first to see if they would be appropriate for your homeschool classroom.

Is there a difference between Discovery Education Streaming Plus and Discovery Science?

Yes. While there are some Discovery Education Streaming Plus titles in Discovery Education Science, they are quite different. The easiest way to describe the difference is that Discovery Education Streaming Plus includes content for K-12 and all subject areas. Content includes primarily videos, video segments, Kahn like math overviews, quizzes, lesson plans and some games. Discovery Education Science is specific to K-8 science and includes science specific videos and video segments but has a wealth of information and resources specifically for science that are not in Discovery Education Streaming Plus, including simulations, virtual labs and 5 minute preps which help educators understand concepts and how to introduce them to students.

For someone who really struggles with science specifically, Discovery Education Science is a great asset. Many schools launch both Discovery Education Streaming Plus and Discovery Education Science.

Where can I see how the Teacher Section works?

Here are some helpful links Discovery Education provided:

Is there a less expensive way to get Discovery Education Streaming Plus?

We are not aware of a more affordable option for an individual subscriber. However, groups can purchase what is called a Network Manager Subscription. With a Network Manager Subscription, the group (typically a school) sets up your own local server to store only those videos that your group requests, rather than all Discovery Education content. Also, with minimal management, installed software schedules downloads of selected Discovery Education Streaming content to the local server during off-peak Internet hours.

For a complete description of all subscription options, click here.

What is the difference between Cosmeo and Discovery Education Streaming?

Cosmeo and Discovery Education Streaming are very similar in that they both offer video segments and images for presentations or reports. Cosmeo is designed as a homework helper for students. Discovery Education Streaming Plus is not a homework helper, but rather digital educational programming. Discovery Education Streaming Plus is intended for both teachers and students. Teachers can use Discovery Education Streaming Plus to plan and supplement their classes. Cosmeo's library only consists of elementary titles, which also includes 30,000 video segments, whereas Discovery Education Streaming Plus contains much more content, lesson plans, student activities, quizzes and more.

Is it possible to upgrade from the Discovery Education Streaming to Discovery Education Streaming Plus?

Yes. Click here.

Can I download Discovery Education Streaming Plus digital content to my computer?

Unfortunately, the answer is "No." You can play the videos on your computer (this is called streaming, but you cannot save them to your computer for later viewing. Downloading to individual homes is prohibited under Discovery Education's licensing agreements. However, you can download most of the graphic images and audio clips.

I get an error when I try to sign in to Discovery Education Science, Health, Discovery Education Streaming, or Discovery Education Streaming Plus.

The only sign in problem we are aware of can be solved by clearing your browser's cache and cookies. We have provided instructions here:
Clearing Cache and Cookies.

Do you know what the video size/quality is on the films? The demo one is extremely pixelated when you make it the size of my 19" monitor.

The native resolution for the 256K and 700K videos is 320x240. The maximum resolution in which the videos are viewed really varies by videos. The determining factor is often the quality of the original (pre-digitized video). Even in 256K, videos such as the Discovery Series Human Body look great full-screen. In contrast a video that contains source content (such as a 1940's retrospective) will likely show more pixelation full-screen.

If you are streaming through a smart TV, it has to be done through a browser. There's no way to stream wirelessly unless it's an apple TV where video can be pushed to your TV.

I currently have a Discovery Education Streaming Plus subscription, which will expire soon. How can I renew my subscription?

You may renew your subscription (add 365 days to your current account) at anytime by ordering from the Discovery Education Streaming or Discovery Education Streaming Plus offer pages and being sure to enter your current username in the field provided in the order form.

What do I do if my question is not answered on this page?

You can submit your question at the Contact Us page. We will answer your question and update this page as well.

2995 Woodside Road, Suite 400 | Woodside, CA 94062 | 650-648-0808 | Contact Us
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