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Please read this Skills Tutor FAQ page carefully before contacting the Co-op. Remember! The
Co-op is a non-profit organization with limited staff resources.
PLEASE do not contact SkillsTutor directly PRIOR to the closing of the Group Buy, as they do not handle customer support for the individual user. However, after closing of the Group Buy, all purchasing members will have access to TECHNICAL SUPPORT call-in information. Refer to this page for general product information and customer support.
Where can I get COMPLETE information about the Skills Tutor online program?
Click below for detailed information about the SkillsTutor online program, including product descriptions, subject titles, sample visual graphics, etc.: CLICK HERE for product description and GUEST LOGIN information
The Co-op has recorded a live product tour to assist your purchasing decision for this program. This product tour was conducted by a SkillsTutor professional: CLICK HERE for a guided tour DEMONSTRATION.
Are product demos available? Yes! CLICK HERE for Sample Lessons. Also, while the Group Buy is live at the Co-op website, we have access to guest pass logins for STUDENT features: CLICK HERE for product description and GUEST LOGIN information. The guest logins will not be available after the closing of the Group Buy.
Is there additional information to assist me with using the SkillsTutor program AFTER I have purchased it?
Yes, we have recorded a live product training session for purchasing Co-op members
:
CLICK HERE for the SkillsTutor Getting Started Guided Instruction Video Clip
The Co-op has also uploaded informational charts for purchasing members to use with their program:
CLICK HERE for the SkillsTutor Instructional Hours Chart CLICK HERE for the SkillsTutor Grade Equivalency Chart
You may also view Alignments & Correlations information at the SkillsTutor website by CLICKING HERE.
Did you say there are TUTORIALS to help me use the program?
Yes, the SkillsTutor program has handy tutorial links when you are logged in as a TEACHER. These are step-by-step instructions for program features such as Creating A Class, Enrolling Students, Giving Assignments, and more. You will see the links in the left menu bar within the SkillsTutor program. *Remember - You MUST login at the Co-op website and visit your MY PROFILE to see your SkillsTutor login links. Choose your TEACHER login link and THEN you will see the VIEW TUTORIALS link in the left menu bar.
Do I need a high-speed internet connection for this product?
Yes, SkillsTutor recommends a high-speed connection for their software to run properly.
Can I share the demo links with my homeschooling friends?
Absolutely! You may share this FAQ page with all information with your friends. If your friends like the products, they can become Co-op members and participate in this or the next SkillsTutor Group Buy. We do ask that you do NOT share your Co-op login information in your MY PROFILE page at the Co-op website.
Does the SkillsTutor program contain Evolution material?
The lesson in Science I, Life Sciences called "Mechanisms of Change" covers evolution, speciation, mutation, adaptation, and natural and artificial selection.
Can multiple students use the same subscription?
A 1-year online subscription is for ONE student's use. Your subscription will have ONE teacher login and ONE student login.
I can only sign up during the group buy period, is that correct?
Yes, you can only sign-up/purchase a subscription when the SkillsTutor Group Buys are live at the Co-op website. Should the SkillsTutor Group Buy that is currently live (Summer 2007) be successful, the Co-op intends to offer them again. We will most likely be offering the program every 3 months or every 6 months, dependent upon purchase totals of each Group Buy offering. The more successful each Group Buy, the more likely that they will repeat and also, sooner rather than later.
Would you consider this program a full course or supplements to other coursework?
The SkillsTutor program is considered to be "supplemental". The program's purpose is for skill building and providing understanding for individual topics and subjects. It is like having a full-time tutor available to explain material at your fingertips 24 hours a day.
What are the grade levels for the programs?
The SkillsTutor program covers K-12. The program also contains Workforce Readiness Skill Building, as well.
I purchased a subscription during the Group Buy. Where do I login to access my SkillsTutor subscription?
You can access your subscription by going directly to the Co-op's home page (http://www.homeschoolbuyersco-op.org) and then signing in with your Co-op email address and password. Locate your MY PROFILE link after you login and click it. You can then scroll and see all of your SkillsTutor activation links to your program!
What is my login and password?
In order to access the program, you will need login at the Co-op website and click on your MY PROFILE link. In order to protect the group site code & also for your convenience, we have placed login links here for your access anytime 24/7. You must have participated in a Co-op Group Buy for the SkillsTutor products in order for the information to display in your MY PROFILE. Your general information and access instructions are distributed via email within 2 weeks of the closing of the Group Buy. You need to print & save the information, as well as keep it confidential. Your email will include support phone numbers & email addresses, as well. We will also include a link to this support information in your MY PROFILE, as well. To protect participating members, this SkillsTutor support information cannot be made public at the Co-op website or this FAQ page.
Why isn't my login working?
The Co-op GROUP login will not be activated until TWO WEEKS AFTER the closing of the Group Buy. Please do not try to login prior to that time.
My login links were working and now they're not. What can I do?
Once the Group Buy is closed and your access links are activated in your MY PROFILE section, you can enter the SkillsTutor site via these links. Keep in mind that you can NOT alter your USERNAME and/or PASSWORDS once you are in the SkillsTutor program. If you do, you will lock yourself out! Please make sure you tell your student/s, as well. However, it is OK to alter your FIRST NAME and/or LAST NAME within the program and it will not effect your login.
Am I allowed to share my login and password with others?
No - absolutely not. Your login and password information MUST be kept confidential. Our group subscription is limited to the number of participating members. If the login information integrity is breached, the members that have actually purchased may have difficulty logging in. Example: 100 members purchase a subscription & participate. Only 100 people can login at any given time. If a member shares their login information with 25 people, then it is possible for 125 people to attempt to login at the same time. The extra 25 people will block the ability of paying members to login. PLEASE RESPECT YOUR FELLOW CO-OP MEMBERS - DO NOT SHARE YOUR LOGIN & PASSWORD INFORMATION!
I participated in the Group Buy and never received my login information via email?
Your login information email will come from this address: support@homeschoolbuyersco-op.org. This email address should be added to your email software address book. Being that we have to send information in bulk, your information email may be hung up in your spam folder. Before contacting the Co-op, PLEASE check your spam folder, bulk mail folder, and/or deleted email folders thoroughly. If the 2 week window has passed and you still don't see your links in your MY PROFILE, please let us know at the Co-op's CONTACT US page. Be sure to choose "skillstutor" in the drop-down menu as the subject for your "my message concerns", so that your inquiry is routed to the correct person to help you as quickly as possible.
You mentioned that purchasing members will have access to TECHNICAL SUPPORT after the closing of the Group Buy. How do I access this information?
Due to labor costs involved, SkillsTutor does not make their technical support information public. The technical support information is given ONLY to those that have purchased the product. The technical support information will be included with your login information via email AFTER the closing of the Group Buy. The email will come from this address: support@homeschoolbuyersco-op.org. This email address should be added to your email software address book. Being that we have to send information in bulk, your information email may be hung up in your spam folder. Before contacting the Co-op, PLEASE check your spam folder, bulk mail folder, and/or deleted email folders thoroughly. We will also include a link to a BasicHelpInfo .pdf file in your MY PROFILE, as well.
What is the difference between SkillsTutor and SkillsBank?
The SkillsTutor product is delivered ONLINE. The SkillsBank product is in a CD-Rom format.
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