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Please read this Skills Tutor FAQ page carefully before contacting the Co-op.

PLEASE do not contact SkillsTutor directly PRIOR to the closing of the GroupBuy, as they do not handle customer support for the individual user. However, after closing of the GroupBuy, all purchasing members will have access to TECHNICAL SUPPORT call-in information. Refer to this page for general product information and customer support.

Where can I get information about the Skills Tutor online program? Click below for detailed information about the SkillsTutor online program, including product descriptions, subject titles, sample visual graphics, etc.:
CLICK HERE for product description and GUEST LOGIN information

The Co-op has recorded a live product tour to assist your purchasing decision for this program. This product tour was conducted by a SkillsTutor professional:

CLICK HERE for a guided tour DEMONSTRATION.

Are product demos available?
Yes! CLICK HERE to register for access to Sample Lessons at the SkillsTutor website.

Is there additional information to assist me with using the SkillsTutor program AFTER I have purchased it?
Yes, we have recorded two live product training sessions for purchasing Co-op members:

CLICK HERE for the SkillsTutor Student Demo Video Clip
CLICK HERE for the SkillsTutor Teacher Demo Video Clip

The Co-op has also uploaded informational charts for purchasing members to use with their program:

CLICK HERE for the SkillsTutor Instructional Hours Chart
CLICK HERE for the SkillsTutor Grade Equivalency Chart

Did you say there are TUTORIALS to help me use the program?
Yes, the SkillsTutor program has handy help links when you are logged in as a TEACHER. First, you simply click the HELP button while logged in as the TEACHER. Then, click on MORE DOCUMENTATION to launch links that will give you access to the Student User Guide and the Teacher User Guide.

These guides are also made available to you by the Co-op in your MY SUBSCRIPTIONS page after you have purchased the program. These guides give instruction for program features such as Creating A Class, Enrolling Students, Giving Assignments, and more. Additionally, the Co-op has also recorded helpful DEMO VIDEO LINKS and published them in your MY SUBSCRIPTION page to help you use your new program. *Remember - You MUST login at the Co-op website and visit your MY SUBSCRIPTIONS page to see your SkillsTutor login links.

Do I need a high-speed internet connection for this product?
Yes, SkillsTutor recommends a high-speed connection for their software to run properly.

Can I share the demo links with my homeschooling friends?
Absolutely! You may share this FAQ page with all information with your friends. If your friends like the products, they can become Co-op members and participate in this or the next SkillsTutor GroupBuy. We do ask that you do NOT share your Co-op login information in your MY PROFILE page at the Co-op website.

Does the SkillsTutor program contain Evolution material?
The lesson in Science I, Life Sciences called "Mechanisms of Change" covers evolution, speciation, mutation, adaptation, and natural and artificial selection.

Can multiple students use the same subscription?
A 1-year online subscription is for ONE student's use. Your subscription will have ONE teacher login and ONE student login.

I can only sign up during the GroupBuy period, is that correct?
Yes, you can only sign-up/purchase a subscription when the SkillsTutor GroupBuy page is live at the Co-op website.

Would you consider this program a full course or a supplemental program to other coursework?
The SkillsTutor program is considered to be "supplemental". The program's purpose is for skill building and providing understanding for individual topics and subjects - conceptual learning. It is like having a full-time tutor available to explain difficult material at your fingertips 24 hours a day.

What are the grade levels for the programs?
The SkillsTutor program covers K-12. The program also contains Workforce Readiness Skill Building for adults, as well.

I purchased a subscription during the GroupBuy. Where do I login to access my SkillsTutor subscription?
You can access your subscription by going directly to the Co-op's home page (http://www.homeschoolbuyersco-op.org) and then signing in with your Co-op email address and password. Locate your MY SUBSCRIPTIONS link after you login - and click it. You can then scroll and see all of your SkillsTutor activation links to your program!

What is my login and password?
In order to access the program, you will need to login at the Co-op website and click on your MY SUBSCRIPTIONS link. Locate your SkillsTutor information and links. In order to protect the group site code & also for your convenience, we have placed login links here for your access anytime 24/7. You must have participated in a Co-op GroupBuy for the SkillsTutor products in order for the information to display in your MY SUBSCRIPTIONS.

Your program links are accessible within 2 weeks (or less) of the closing of the GroupBuy. You need to keep your program login information confidential. Your information listed on your MY SUBSCRIPTIONS page will include personal support phone numbers & email addresses, as well. To protect participating members, the SkillsTutor technical support information cannot be made public at the Co-op website or this FAQ page.

Why isn't my login working?
If you purchased prior to October 1, 2010, the Co-op GROUP login will not be activated until up to TWO WEEKS AFTER the closing of the GroupBuy. Please do not try to login prior to that time. Please see the TERMS & CONDITIONS stated at the GroupBuy page for complete details. If you purchased AFTER October 1, 2010, your links will be made available to you within an hour (or less) of placing your order on the GroupBuy page.

My login links were working and now they're not. What can I do?
Once the GroupBuy is closed and your access links are activated in your MY SUBSCRIPTIONS section, you can enter the SkillsTutor site via these links. Keep in mind that you can NOT alter your USERNAME and/or PASSWORDS once you are in the SkillsTutor program! If you do, you will lock yourself out! Please make sure you tell your student(s), as well. However, it is OK to alter your FIRST NAME and/or LAST NAME within the program and it will not effect your login.

Am I allowed to share my login and password with others?
No - absolutely not. Your login and password information MUST be kept confidential. Our group subscription is limited to the number of participating members. If the login information integrity is breached, the members that have actually purchased may have difficulty logging in. Example: 100 members purchase a subscription & participate. Only 100 people can login at any given time. If a member shares their login information with 25 people, then it is possible for 125 people to attempt to login at the same time. The extra 25 people will block the ability of paying members to login. PLEASE RESPECT YOUR FELLOW CO-OP MEMBERS - DO NOT SHARE YOUR LOGIN & PASSWORD INFORMATION!

I participated in the GroupBuy and never received my login information via email?
Your login information email will come from this address: support@homeschoolbuyersco-op.org. This email address should be added to your email software address book. Being that we have to send information in bulk, your information email may be hung up in your spam folder. Before contacting the Co-op, PLEASE check your spam folder, bulk mail folder, and/or deleted email folders thoroughly. If the 2 week window has passed and you still don't see your links in your MY SUBSCRIPTIONS, please let us know at the Co-op's CONTACT US page. Be sure to choose "skillstutor" in the drop-down menu as the subject for your "my message concerns", so that your inquiry is routed to the correct person to help you as quickly as possible.

You mentioned that purchasing members will have access to TECHNICAL SUPPORT after the closing of the GroupBuy. How do I access this information?
Due to labor costs involved, SkillsTutor does not make their technical support information public. The technical support information is given ONLY to those that have purchased the product. The technical support information will be included on your MY SUBSCRIPTIONS page AFTER the closing of the GroupBuy. Before contacting the Co-op or SkillsTutor, please read and understand your user guide information provided to you on your MY SUBSCRIPTION page.

What is the difference between SkillsTutor and SkillsBank?
The SkillsTutor product is delivered ONLINE. The SkillsBank product is in a CD-Rom format. The SkillsBank program is not available at the Co-op.


 


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