Please read this FAQ page carefully before contacting the Co-op.
What are the System Requirements?

To view the System Requirements for all versions, including the Homeschool Version, please click here.

What's inside the box?

To see an overview of what is included in Rosetta Stone's Homeschool Curriculum, click here

What are the age requirements?

The is no age requirement, but Rosetta Stone recommends that a child be at least at a beginning reading and writing level before starting the program because those activities are included in the program. Typically this is about 6-7 years of age. There is a lesson track in the program called the Speaking and Listening Focused track that you can use for younger children which has much less reading and writing than the Full Year Curriculum. For younger children, the Speaking and Listening focused curriculum can be applied. The selected curriculum can be changed at any time without losing credit for progress already accomplished.

Does Rosetta Stone offer technical support for their products?

Yes! Your are entitled to free phone support directly from Rosetta Stone three (3) months from purchase date. However, they continue to offer FREE chat and FREE email support after three (3) months. You may opt for their Pay for Support (PFS) charge, which is $19.99 per incident after the 3 months purchase date. Click here to visit the Rosetta Stone Technical Support page. From this page you can search topics, start a live chat with a support agent, email an agent, or find information on how to contact by phone.

I've heard that "you learn the same way you learned your first language" with Rosetta Stone software. What does that mean?

When you learned to speak your first language, you learned to speak fluently without explicit grammar explanations, and you learned the meaning of new words entirely through context, without relying on another language. Rosetta Stone software uses the Dynamic Immersion method and advanced technologies to re-create the immersive environment in which you learned your first language. From beginning to end, The Rosetta Stone curriculum is carefully sequenced, gradually incorporating new words, phrases, and more complex grammar as it reinforces learned language.

What exactly does the 30-Day money back guarantee mean?

The Co-op has adopted Rosetta Stone's 30-Day money back guarantee. This simply means that you can either exchange (for another homeschool language offered through the Co-op) or return your product within 30 days of purchase.

What is the difference between Rosetta Stone Homeschool and Rosetta Stone Personal Edition?

Rosetta Stone Homeschool is the best choice for homeschoolers. The methodology for Homeschool and Personal Edition is exactly the same - both products use the Dynamic Immersion technique to teach a language naturally without translation. The difference is that the Rosetta Stone Homeschool Edition includes Parent Administrative Tools which let parents monitor and manage student's progress without having to know the language being learned. The Parent Administrative Edition includes:

  • Parent's Guide including a full-year curriculum lesson plan and cultural activities ideas.
  • Progress Reporting Tools
  • Extra predefined curriculum paths
  • Supplemental Education Materials (available for specific languages).

The Personal Edition program also comes with an online portion which is not intended for children under the age of 13 at this time. Note that the Personal Edition is sometimes referred to as the Consumer Edition, too.

How many students are allowed to use the Rosetta Stone program?

The Rosetta Stone Homeschool program is intended for purchase by individual families only. Each program can be installed onto 2 computers within the household and you can have up to 5 different usernames per installation (10 total if you have it on 2 computers). You can always delete and add usernames as needed. For example if your high schooler has finished the program, you can delete their username and add a younger child who may just be starting the program.

What are the specifics of the Parent Administrative Tools?

Every Rosetta Stone Homeschool program includes tools that let parents follow student progress and access specific information about student performance such as

  • Completed exercises
  • Exercise and test scores
  • Time spent learning
Parents also have the ability to enroll their students in predefined curriculum paths, which have been developed to assist in lesson planning and in achieving learning objectives. Additionally, printable progress reports are available. These tools make it unnecessary for parents to be present while the student works. Parents can simply check in on student progress from time to time.

Does Rosetta Stone Homeschool cost more than Rosetta Stone Personal Edition?

No. The Rosetta Stone Homeschool edition costs the same as the Rosetta Stone Personal Edition.

Does Rosetta Stone meet state standards?

It is purchased by many schools. You can find out more here.

Is Rosetta Stone accepted as credit in colleges?

You will need to check with your specific college for credit approval.

Can the Rosetta Stone Homeschool Version 3 be used for high school credit? How many years of credit is each level worth?

It depends on the state, but Rosetta Stone is used by many schools, so we infer that it meets standards in many states. Each Level of Rosetta Stone Homeschool Version 3 is typically used as a one-year course. There is a lesson plan within the program, the Full Year Curriculum, which is intended for use for anyone wanting to use the program for credit. This, along with the schedule in the Parent's Guide will lay out each Level of the program as a 36-week course if you're not using supplemental materials or 45 weeks if you are. Since Rosetta Stone Homeschool is not a school, it is not accredited, so you should check with your local school for your state's standards if you have concerns about this. However, many accredited schools and universities use Rosetta Stone and it is widely accepted.

Which languages and Levels have supplemental materials?

Every Rosetta Stone Homeschool program comes with a Supplemental Education Materials CD which contains files for a table of contents, scripts for each lesson, and an index to all words in the program. In addition to that the following languages also contain files for Workbooks, Quizzes, and Tests: English (American), English (British), French, German, Latin, Spanish (Latin America).

How much time should a student spend on Rosetta Stone Homeschool per day (or week)?

According to the Full Year Curriculum outlined in the Parent's Guide, you should do the program 5 days a week for about 30 minutes a day, but this is just a suggestion. Rosetta Stone Homeschool is designed for self-paced, self-study, so your student can do as much or as little as you want.

Does Rosetta Stone Homeschool include lesson plans?

Yes. There are 12 preloaded lesson plans within the Homeschool program. There is also a Parent's Guide that comes with the program that explains each of the lesson plans to help you pick the one best suited to your student's needs. The Parent's Guide has a 36 and 45 week schedule that the you may choose to follow. This will tell you specifically which activities to do every day.

Is there a schedule I can follow to get the most out of the program?

Each Rosetta Stone Homeschool program comes with the Full Year Curriculum lesson plan within the program and a Parent's Guide which contains a schedule you can follow, if you choose to do so. One of the great things about our program is that it's self-paced so you can do as little or as much as you'd like each time.

Does Rosetta Stone Homeschool let me track my student's progress?

Yes! That's one of the main differences between Rosetta Stone Homeschool and Personal Editions. Rosetta Stone Homeschool includes a Parent Administrative Tools feature that lets you see which exercises the student has attempted and completed, time spent on task, and their score.

Will I be able to play the Audio Companion in an audio-only CD player?

No. The content can be downloaded and played on a a MP3 player. However, if you wish to listen to the Audio Companion on an audio-only CD player, you must first burn the content to a CD.

What happens if I've installed Rosetta Stone Homeschool onto two computers and one crashes?

You can always call into Rosetta Stone Customer Care at 800-788-0822 ext. 1702 and they can deactivate one or both of your installations which frees up your licenses so that you can reinstall onto a new computer. We do recommend saving your progress in Microsoft Excel so that you will not lose any graded data.

Once my children are finished with the program can I resell it?

Rosetta Stone does not allow resale of their products. Like many software companies, they sell a license (called an End User License Agreement or "EULA") to use their software products. This license states that that licensed product is non-transferable and cannot be resold.

Can I transfer progress from 1 computer to another?

Since our program is not networkable there is no way to transfer your progress reports to another computer. You can, however, export the progress reports into Excel so that you can always have access to past data.

Will the new Rosetta Stone Version 4 be available through the Co-op offer anytime soon?

This is what we have been told by Rosetta Stone: "Version 4 is a Personal Edition program. Version 4 is not offered for Homeschool. The Version 4 program has an online component with it that requires you to be a certain age to use it (16, I believe) so we cannot have it in the Homeschool program at this time. Our development team is looking into ways to implement in the Homeschool version but definitely not this year and it will likely be end of next year if things stay on track. We just don't have an estimated release date for this yet."

What languages does Rosetta Stone have and what can I do if they don't have the language I'm interested in?

You can find our list of language on our website at here. If you don't see your language of interest on this list you can submit your request here submit your request. Once Rosetta Stone receives a sufficient number of requests for a particular language they will look into developing and offering it.

What do I do if my question is not answered on this page?

You can submit your question at the Contact Us page. We will answer your question and update this page as well.

2995 Woodside Road, Suite 400 | Woodside, CA 94062 | 650-648-0808 | Contact Us
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