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Please read this FAQ page carefully before contacting the Co-op. Remember! The Co-op is a non-profit organization with limited staff resources.

PLEASE do NOT contact Educational Publishing Service directly prior to making your purchase. Refer to this page for more information and support. The Co-op has FULL RESPONSIBILITY for getting your questions answered prior to purchase.

 
What do I do if my question is not answered on this page?

You can submit your question at the Contact Us page. We will answer your question and update this page as well.

What are the system requirements?

ETC Online works optimally with high speed Internet connections.

Windows Computers:

  • Intel Pentium II 450MHz or faster processor (or equivalent)
  • 128MB of RAM
  • Internet Explorer 5.5 or greater, OR Netscape 7.0 or greater OR Firebox 2.0 or greater
  • Flash 8 or later browser plug-in
  • Browser configured to accept cookies.
Macintosh Computers:
  • PowerPC G3 500MHz or faster processor
  • 128MB of RAM
  • Mac OS X
  • Safari 1.x or greater, Firefox 2.x or greater, Camino 1.5.x or greater
  • Flash 8 or later browser plug-in
  • Windows cofigured to accept Flash cookies
  • Browser configured to accept cookies.
For optimal performance, be sure you are using Flash 8 or later. Click here to get the latest Flash For the latest Flash Player.

Can the teacher/parent set the level at which the student starts?

Yes. However, keep in mind that if the student does not do as well as they should, the system will automatically bounce them back down to an appropriate level. For example, if you have a student that has completed book 2 and they you start them at book 3 content and she does not do well, the system will bounce her back to book 2 (or wherever necessary). In the same fashion, if you have a student that is excelling, the student will be bounced ahead. The teacher/parent has control over this as well. If for some reason the system advances your student further than you want, you can manually put the student back.

Can a single subscription be used by two students at different levels?

No. A subscription is designed for use by a single student. The program advances or remediates students based on their answers to questions, and tracks progress on the assumption it is working with an individual progress.

If you try to use the same subscription for two different students, neither student will get optimal results and you won't be able to track their progress individually.

You should purchase a separate subscription for each student.


 


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